Data Deletion Instructions

How to Request Data Deletion

Prepare Your Details

Submit Your Request

Processing & Removal

Prepare your full name, business or workspace name, registered email address, phone number, and a short explanation of the data deletion request.

Send an email to info@octa7.com with the subject line: Data Deletion Request. Include all required details so our team can verify and process the request.

After verification, eligible data deletion requests will be reviewed and processed within 7 business days, unless a longer period is required by law, security, or platform obligations.

Our Data Deletion Standards

Octa 7 processes deletion requests in a secure and controlled manner.

Depending on the request, deleted data may include customer messages, comments, customer records, orders, bookings, workspace records, and integration-related data. Some information may be retained when required for legal, security, accounting, fraud prevention, dispute resolution, or platform compliance purposes.

After deletion is completed, affected integrations or workspace access may no longer function as before. For deletion status or related inquiries, please contact the Octa 7 support team at info@octa7.com.

Deletion requests are reviewed carefully to confirm identity, workspace ownership, and the scope of data requested for removal.